Pemberian teori disajikan melalui metode ceramah, diskusi, peragaan dan praktek lapangan
Materi Program Profesi Ticketing & Reservation Jogja yang diberikan meliputi :
- English Profesi, Make Over, Service Excellent, Complain Management, Poise and Grace, Social Ettiquette, Ticketing & Reservation, Computer Reservation System (CRS), Dangerous Good, Air Cargo, AMT, Visit Airport, On The Job Training (OJT), Evaluasi.